Frequently asked questions
Straight answers before the conversation begins.
General information to help you identify the questions worth discussing with an experienced independent agent.
Does working with an independent insurance agent cost more?
No. Insurance companies generally compensate the agent. You ordinarily pay the same premium as you would by applying directly, while also receiving personal help comparing and applying for coverage.
Which Texas Hill Country communities do you serve?
D Kenton Henry is based in San Marcos and serves New Braunfels, Wimberley, Kyle, Buda, Dripping Springs, Fredericksburg and surrounding communities. Assistance is also available to clients throughout Texas by phone and email.
Can I compare Medicare Supplement rates online?
Yes. Our Medicare Supplement page provides estimated rate comparisons. Because household and other carrier discounts may affect the final premium, call Kenton to confirm the rate, ask questions and apply.
What is the difference between Medicare Supplement and Medicare Advantage?
Medicare Supplement policies work alongside Original Medicare. Medicare Advantage plans are private alternatives that may use provider networks and combine additional benefits. Doctors, prescriptions, travel, budget and comfort with out-of-pocket costs all deserve consideration.
Can you help with Medicare prescription drug coverage?
Yes. Your medication list and preferred pharmacies can be reviewed when comparing available standalone Part D plans or prescription benefits included in Medicare Advantage plans.
Do you offer individual and family health insurance before age 65?
Yes. We assist individuals, families and self-employed Texans with ACA Marketplace and other available health-insurance options, including evaluation of benefits, provider networks and total costs.
Can you help after the policy becomes effective?
Yes. Long-term service is an important part of the relationship. Kenton remains available for questions, annual reviews and help when your coverage needs change.
May I email personal medical information?
Please do not send sensitive medical, financial or identification information through ordinary email. Start with a phone call or a general email requesting a convenient time to speak.